Last updated: [16.07.2025]
At KYSPAN, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
Who we are
Our website address is: https://www.kyspan.com.au
KYSPAN is a home loan and mortgage advisory business based in Sydney, Australia.
What Personal Data We Collect and Why
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) from your email address may be provided to the Gravatar service to check if you’re using it. For more information, see the Gravatar privacy policy. Once your comment is approved, your profile picture is visible to the public.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract such data.
Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies — for your convenience. These cookies last for one year.
We also set cookies for:
- Checking if your browser accepts cookies (temporary).
- Saving login and display preferences (lasting 2 days to 1 year).
- Storing post ID when editing or publishing articles (expires after 1 day).
You can control and delete cookies through your browser settings.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address may be included in the reset email. Apart from this, we do not share your personal data with any third party unless required by law.
How long we retain your data
If you leave a comment, it and its metadata are retained indefinitely to allow for follow-up comments without moderation.
For registered users (if any), we store the personal information in their user profiles. All users can see, edit, or delete their own information (except usernames). Administrators can also view and edit that information.
What rights you have over your data
If you have an account or have left comments, you can request:
- An exported file of your personal data
- Deletion of your personal data
This excludes data we are legally required to keep.
To request access or deletion, please email: info@kyspan.com.au
Where your data is sent
Visitor comments may be screened through an automated spam detection service.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@kyspan.com.au
Sydney, Australia